AI Translator helps your team chat with mym fans in 30+ languages from Messages Pro. You can translate the fan’s messages, prepare a reply in your preferred language, and review the translated text before sending it.
Before you begin
An owner or administrator must enable AI Translator for the agency in Settings > Messaging settings.
Your agency can also add one shared AI Translator prompt to guide translation tone, formatting, slang, and vocabulary for all creators.
For setup and prompt examples, see:
Translate a conversation
Open a conversation in mym Messages Pro
Select the Translate tool in the message area
Choose the language you want to use
Translate an incoming message when you need to understand the fan’s original text.Write your reply and translate it into the fan’s language
Review the translation, then send it
Tip: Always review names, prices, dates, and platform terms before sending a translated message.
Keep translations consistent
The agency-wide prompt can help translations match the creator’s voice. For example, it can guide:
Punctuation and capitalization
Formal or informal pronouns
Regional slang and conversational language
Emoji use
Preferred translations for recurring words or sales terms
The prompt only controls translation. It cannot generate replies, answer the fan, or change the speaker’s configured gender. Prompts are validated before they are saved.
See AI Translator prompt for examples and restrictions.