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How to manage mym messaging permissions

Control who can access mym Messages Pro.

Written by Yarianni

Owners and administrators can use role permissions to control access to mym Messages Pro, mym Vault Pro, and Scripts.

This helps your team access the tools they need while limiting sensitive actions such as deleting media or changing the approved Scripts library.


Available permissions

mym Messages Pro

Permissions can control whether a user can:

  • Access mym Messages Pro

  • Upload media from a device

  • Mute notifications for a fan

If access to mym Messages Pro is disabled, the user cannot open the professional mym chatting workspace.

mym Vault Pro

Permissions can control whether a user can:

  • Access mym Vault Pro

  • Upload media to Vault Pro

  • Delete media

Vault Pro and Messages Pro permissions are managed separately. A user needs access to both tools to browse Vault Pro and send its media from a conversation.


Scripts

Permissions can control whether a user can:

  • View the Scripts library

  • Add Scripts

  • Edit and reorder Scripts

  • Delete Scripts

  • Edit Script tags

  • Import Scripts from another creator

  • Import Scripts from Excel

When a role does not have permission for an action, the corresponding option is hidden.

Update role permissions

  1. Open Settings

  2. Select Role Settings

  3. Choose the role you want to edit

  4. Locate the mym Messages Pro, mym Vault Pro, and Scripts permissions

  5. Enable or disable the access and actions the role needs

  6. Select Save

The updated permissions apply to users assigned to that role.


Understand creator access

Feature permissions and creator data permissions work together.

A user can only access creators included in their data permissions. If they can open Messages Pro but do not have access to the same creator’s Scripts or Vault Pro, the related tool may display a no-permission state or no data.

Review both role permissions and creator assignments if a team member cannot find a tool or library they expect to use.


Recommended role setup

The right setup depends on how your team works, but these guidelines can help:

  • Give chatters access to Messages Pro and permission to view approved Scripts

  • Limit Script creation, imports, deletion, and tag management to the people maintaining the library

  • Give chatting roles Vault Pro access when they need to find and send existing content.

  • Limit media upload and deletion permissions to trusted roles

  • Review permissions whenever a team member changes roles or responsibilities

Tip: Check permissions regularly to ensure every team member has the access they need—and no more.

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