Use role permissions to give employees the Fanvue tools and actions they need. Combine these permissions with creator assignments to manage access to conversations and content.
Available permissions
Fanvue Messages Pro
Review access to the messaging workspace and permitted actions, including uploading media and muting conversations.
Fanvue Vault Pro
Review access to the media library and permissions for uploading or deleting content.
Scripts
Review who can use Scripts and who is responsible for managing your approved messages.
Update role permissions
Open your agency’s role settings.
Select the role to update.
Review the available Fanvue permissions.
Adjust access and actions.
Save your changes.
Check the employee’s assigned creators.
Understand creator access
Tool access and creator assignments work together.
If an employee cannot find an expected conversation, media library, or Scripts library, review both their permissions and creator access.
Recommended role setup
Give chatting employees access to their assigned creators and messaging tools.
Assign content-management actions to employees maintaining the media library.
Assign Script-management actions to employees maintaining approved messages.
Review access when responsibilities change.