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Managing a creator’s messages

Familiarize yourself with Fanvue’s messaging features.

Written by Fruzsina

Managing Fanvue content in Infloww

Organize your creator’s media into albums and add tags, notes, and suggested prices to guide your team.

Use Messages Pro to manage fan conversations and select content from Vault Pro within the chatting workspace.


Chatting in Fanvue

Once the creator’s Fanvue account is connected to Infloww:

  1. Select Fanvue.

  2. Open Messages Pro.

  3. Choose the creator you want to access.

From the creator’s inbox, you can:

  • Read and reply to direct messages.

  • Keep conversations open in fan tabs.

  • Filter for online fans and unread conversations.

  • Sort conversations by Most unanswered.

  • Review recent purchase and message activity with Smart Signals.

  • Check spending and subscription information in Fan Insights.

  • Use Scripts to prepare personalized replies.

  • Translate messages with AI Translator.

  • Send PPV content and select media from Vault Pro.

  • Consult Creator Notes and Fan Notes for shared context.

  • Identify which employee sent a message.


Managing content in Vault Pro

Vault Pro brings your Fanvue media library into your messaging workflow.

Organize related content into albums and update tags, notes, and suggested prices individually or in bulk.

While chatting:

  1. Open Vault Pro from the conversation.

  2. Search by media name or filter by album, media type, and upload date.

  3. Review the media details and usage labels.

Select the content for your message.

Tip: Check usage labels before selecting media to see whether it has already been sent to the fan.

For more information about media organization and permissions, see Fanvue Vault Pro™.


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