Vault Pro brings your Fanvue media into your Infloww workflow. Organize content into albums, add guidance for your team, and find media directly from a fan’s conversation.
Media usage labels help you check what has already been sent, while notes and suggested prices give employees the context they need when selecting content.
Upload media
Add your content to the Fanvue creator’s media library so your team can access it through Vault Pro.
To upload media:
Open Vault Pro.
Select Add media.
Choose the files from your computer.
Wait for the upload to finish.
Media uploaded to one platform is not automatically available on the other, and Infloww does not support automatic media transfers between them.
Note: Employees need the appropriate creator access and upload permissions to add media.
Organize your media
Group related content into albums and add details to help your team select the right media.
You can use:
Tags: Identify and organize content.
Notes: Provide context or instructions for employees.
Suggested prices: Give your team a pricing guideline when preparing paid messages.
Bulk edit media
Select multiple items and use bulk editing to update supported media details together.
For example, you can add consistent tags, provide notes for a content set, or update suggested prices across related items.
Tip: Use a consistent naming and tagging system so employees can recognize related content quickly.
Send media while chatting
Access Vault Pro from a Fanvue conversation in Messages Pro.
Search for the media you need, review its notes and suggested price, and check its usage label before selecting it for your message.
This keeps content selection within the conversation and gives employees access to the same media guidance across shifts.
Understand Vault labels
Media usage labels help you identify content that has already been sent to the fan.
Check the label before selecting media to help avoid sending the same content again.
Purchased | The fan has already purchased this media. |
Sent | The media has previously been sent to the fan. |
Unsent | The media has not been sent to the fan. |
Free | The media was previously shared with the fan for free. |
Search your Vault
For Fanvue, you can search by media name.
Use the available filters to narrow your results:
Filter | Description |
Album | Find content within a selected album. |
Media type | Narrow your selection by content type. |
Upload date | Find media based on when it was uploaded. |
Note: Tags and notes cannot be searched. Use descriptive media names and the available filters to find content.
Manage Vault Pro permissions
Access depends on the employee’s assigned creators and role permissions.
Agency owners can control access to creators and actions such as uploading or deleting media.
To enable Vault Pro for a team member:
Open Settings.
Select Role Settings.
Choose the team member you’d like to update.
Under Menus, locate Fanvue Vault Pro.
Enable the permission.
Select Save.
When setting up an employee, review the permissions needed for their work:
Task | Access to review |
Work with a Fanvue creator’s content | Access to that creator and Vault Pro. |
Send content in conversations | Access to the creator, Messages Pro and Vault Pro. |
Upload media | The relevant upload permission. |
Delete media | The relevant deletion permission. |
If an employee cannot access media or perform an action, ask the agency owner to review their permissions.
Tip: Vault Pro and Messages Pro permissions are managed separately. If a team member needs to send media while chatting, make sure they have access to both Fanvue Messages Pro and Fanvue Vault Pro.
Best practices
Give media descriptive names, since Fanvue searches use the media name.
Group related content into albums.
Use tags consistently to help employees identify content.
Add clear notes and review suggested prices regularly.
Check media usage labels before sending content.
Upload content separately to each platform where you want to use it.
Note: Media statistics are not available for Fanvue Vault Pro.