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Time Tracking

Easily clock in and out for shifts, monitor logged hours, and more.

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Written by Grace
Updated over a week ago

With Time Tracking, team members can easily clock in and out for their shifts. This gives team leads clear visibility into working hours, while reducing the need for manual tracking.

Inactive users will be automatically clocked out. This way, you can be confident your team is actively online and engaged during their shifts.

Enabling Time Tracking

To enable Time Tracking, go to:

  1. Settings > Time Tracking

  2. Select Edit and toggle it on

  3. Configure the time period for automatic clock out

  4. Select which roles should have access to Time Tracking

  5. Select Save

Clock in reminder

When a team member is active, without having clocked in, they'll get a reminder to do so as soon as they use their keyboard:

If they select Cancel, the reminder will disappear for 1 hour.

The user is considered active when they use the keyboard.

Inactive users

Team members will be automatically clocked out when they become inactive on any Infloww page for a set amount of time:

To configure the inactive period, go to:

  1. Settings > Time Tracking

  2. Select Edit

  3. Adjust the Auto clock out time. The minimum period is 5 minutes.

The user is considered inactive when there is no mouse movement or text input.

Reporting

Clocked hours

View the total clocked hours, plus a detailed report of clocked in/out times in Employee Reports.

To view the sum of clocked hours, go to:

  1. Analytics > Employee Reports

  2. Scroll down to Chatting statistics

  3. See the Clocked hours column

To see a detailed report of clock in and out times, go to:

  1. Analytics > Employee Reports

  2. Scroll down to Chatting statistics

  3. Go to the Clocked hours column and select the sum of hours

You can export the clocked hours by:

  1. Analytics > Employee Reports

  2. Scroll down to Chatting statistics

  3. Go to the Clocked hours column and select the sum of hours

  4. Select Export

Dashboard

From the Dashboard, managers can see at a glance who’s clocked in:

User roles

Under Settings, the admin/owner can select who to enable Time Tracking for:

And restrict access to Dashboard (and subsequently viewing the clocked in users) via Role Settings:

What's next

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