Knowing how time zones work in Infloww can be confusing, especially when comparing numbers between your reports and what you see in the platform manager.
In this article, you'll be able to learn how to set your preferred time zone and ensure consistent and accurate reporting.
How time zones are used on Infloww
Regular time zone
Applies to Employee Reports, Shift Schedule, and Shift History.
Time zone for reports
Applies to Creator Report, Fan Reports, tracking links and free trial links.
* To accurately compare total earnings between the Creator Report and the OF Statistics page, please set both of the following to (UTC+00:00) Monrovia, Reykjavik:
Your computer/device system time zone
This is your computer or device’s time zone, not the Regular Timezone in your Infloww Preferences.Your report time zone setting under Infloww > Your Preferences
This time zone does not observe daylight saving time (DST), which helps prevent discrepancies caused by time zone or DST adjustments.
How time zones work
Let's say you're an agency owner based in Dubai, but you prefer to run your business using PST (Pacific Standard Time). When you go to the OF Manager on Infloww, statements reflect your local time zone (Dubai), while Infloww reports will show your selected time zone.
Additionally, if an admin in London (UTC+1) creates a schedule, a team member in the Philippines with an incorrectly set time zone (e.g., UTC+00:00) may see an inaccurate shift timing. Ensuring all users correctly configure their Regular Time Zone solves such discrepancies.
Ensuring consistent and accurate reports by adjusting time zone settings
As a workaround, agency owners and managers can set their preferred time zone by adjusting their time zone settings wherever they're based.
Misconfigured time zones can lead to inconsistencies, such as transactions appearing on different calendar days or schedules not aligning correctly. Double-check and update your time zones as necessary to prevent these issues.
To match Infloww reports with the platform, the easiest way is to change the time zone for Creator and fan reports to your local time zone. Otherwise, you can directly change the time zone in your device settings.
To adjust time zone preferences:
From Settings, go to Your Preferences
From Your Preferences, select:
Your preferred time zone for Creator and fan reports
Your regular time zone that appears on the Manager
(Optional) select when you want your weekly reports to begin
Remember: The platform manager's time will be based on your local time zone, while Infloww's analytics will display reports according to the time zone set for Creator and Fan reports.
What's next?
Where to view employee reports