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Messages (Basic): sending messages

Learn more about the features of sending mass messages with OnlyFan's.

Ebony Simon avatar
Written by Ebony Simon
Updated over 2 weeks ago

Engaging fans is easier than ever with enhanced messaging tools available in the OnlyFans section of your Infloww Agency CRM.

Send mass messages to online fans

Employees can now target online fans with mass messages for greater fan retention and engagement.

Set the price of your PPVs and send content to specific audiences based on your selected preferences, including:

  • Total spent: Target fans who have spent a certain amount on your content

  • Total tips: Focus on fans who have provided generous tips

  • Subscription length: Cater to short or long-term subscribers by acknowledging their continued support

  • Length of inactivity: Re-engage inactive fans by sending them customized mass messages

To narrow your audience further, you can exclude subscribed Creators and fans you've already messaged within a set period.


Stay updated with inbox notifications

We've integrated a series of icons in the inbox view for each Creator managed by your agency, designed to keep employees informed about various aspects of their accounts.

These icons enable employees to stay informed about the number of notifications, Share for Share (S4S) requests, and unread messages each Creator has received.

Importantly, the notifications icon highlights new subscribersโ€”an integral element when monitoring Creator performance and growth. By providing at-a-glance information, employees can quickly prioritize tasks, leading to smoother management of fan interactions for multiple Creators.


Seamlessly message multiple fans with tabs

We've simplified messaging multiple fans by incorporating tabs into the messaging workflow, allowing you to prioritize the right fans to maximize your Creator's earning potential.

From the Messages page:

  • Click the expand icon on the top right to open a new messaging window

  • From All, select a fan conversation you want to include in your messaging window

  • Click the expand icon to add the conversation as a new message tab

  • Click on the expand icon to create a fan tab for the conversation


Improved media vault for better usability

We've made meaningful improvements to the Vault, enhancing its user-friendliness and introducing features for more effective organizing and PPV message management.

Employees can now arrange their Creator's vault content via tags and descriptions. This allows for more engaging fan interactions tailored to their content preferences.

Adding tags and descriptions to vault content

Here's how you can add tags and descriptions to vault content from the vault or messages page:

From the Vault page

  • Find the media file you want to edit

  • Click on the edit icon in the top-right corner of the media preview

  • Click on the dropdown selection to choose an existing tag or enter a tag name and click Create to create a new one

  • Add any relevant notes to describe the content

  • Click Save to confirm

From the Messages Page

  • Access the vault by clicking the vault icon in the fan message preview

  • Click on the edit icon in the top-right corner of the media preview

  • Click on the dropdown selection to choose an existing tag or enter a tag name and click Create to create a new one

  • Add any relevant notes to describe the content

  • Click Save to confirm

Unsend PPV messages from the vault

If you've shared media content from the vault that you want to unsend, follow these steps:

  • Open the Vault window from the message preview

  • Find the media file you want to withdraw

  • Click Unsend

  • You'll be prompted to confirm message withdrawal

  • Click Yes to confirm


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