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Scheduling shifts

Learn how to set up and assign shifts for employees

Jennifer avatar
Written by Jennifer
Updated over 3 weeks ago

What is the Shift Schedule feature?

The Shift Schedule feature makes it easy to assign shifts to Creators and their assigned employees. You can fully customize each shift by setting specific dates, times, and repetition rules. This way, your team always knows who’s working and when.

Whether you’re planning daily coverage or recurring weekly shifts, Shift Schedule gives you the control to manage availability with ease.

Let's start assigning and editing shifts.


Assigning multiple employees to the same shift

To assign multiple employees to a shift:

  • Go to the Settings menu and click on Sale Settings

  • In the Sale Settings page, you'll find a toggle option called "Allow multiple employees to work on the same shift for the assigned Creator." Turn it on.

Note: If there are multiple employees in a shift, the individual sales of each employee cannot be calculated through scheduling.


Setting up commonly used shifts

Looking to streamline your shift management workflow? You can set up common shift times to ensure consistency and simplify scheduling.

Save time by pre-setting common shift times your team can easily select when assigning shifts.

  • Access the Shift Schedule page in the sidebar

  • Click the ⚙️ Settings icon in the top right corner of the Shift Schedule page

  • On the Shift Settings page, click + Add Shift

  • Enter the start and end time for the new shift (e.g., 9:00 AM – 2:30 PM)

  • Click OK to save

Once added, these shift templates will appear as quick-select options when scheduling.


Creating and assigning new Creator shifts to employees

To create and assign new shifts to employees:

  • On the left-hand menu, under Manage Employees, go to Shift Schedule

  • From the Shift Schedule page, click on Create Shifts

  • From the Shifts window, select the shift date and time range

  • Assign one or multiple Creators to the shift via dropdown selection

  • Assign one or multiple employees to the shift via dropdown selection

  • Choose whether you want the shift to repeat weekly and set the specific days of the week for the shift to occur

  • If you want to have the shift to repeat indefinitely, select Never under Repeat Ends

  • If you want the repeating shift to expire, choose the end date

  • Once finished, click OK to finalize the shift


Editing an existing shift

We’ve made it simple to update shifts that have already been assigned to Creators or employees. Whether you need to adjust the time, reassign a shift, or change the date, you can do it all in just a few clicks—no need to start from scratch.

To edit an existing shift:

  • From the Shift Schedule page, click on an existing shift to open the shifts window

  • Adjust the date, time range, employees, and repetition settings based on your preferences

  • Once finished, click OK to finalize the edits


Deleting a shift

Need to remove a shift from the shift Calendar? Deleting a shift is simple.

To delete an existing shift:

  • From the Shift Schedule page, hover over an existing shift on the shift calendar

  • From the shift preview, click on 🗑️ to delete the shift

Note: You will be able to bulk delete shifts in the future. The current workaround is to edit and delete repeating shifts in a cycle.


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