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Payment Provider Update
Payment Provider Update

In July 2024, we introduced a new payment provider to ensure a smoother experience.

Updated over 4 months ago

New Payment Provider

Thanks to our transition to our new Spanish entity, Infinni Innovations S.A., we’re excited to announce that we’ve partnered with a new payment provider to simplify your billing experience. Here are the key changes and how they might affect you.

Key Changes:

  • Higher Throughput: Our new provider ensures a much smoother payment process with significantly fewer rejected transactions.

  • Increased Transaction Limit: The maximum transaction limit has now been raised to $5000 USD.

Payment Method Requirements:

  • Invoices Under $5000 USD: Must be paid by credit card.

  • Invoices Over $5000 USD: Must continue to be paid via wire transfer.


FAQs:

Why did we change our payment provider?
Our new provider offers better throughput and reliability, ensuring fewer rejected transactions and a more seamless payment process.

How does the new transaction limit benefit me?
The increased limit of $5000 USD provides greater flexibility for your transactions, allowing for larger payments through credit card.

My invoice is no longer from Infloww but from Infinni Innovations S.A. What happened?
Don't worry, this is simply due to our transition to our new headquarters in Spain. You can read more about this here.

Who can I contact for more information?
If you have any questions or need assistance, please reach out to our support team at [email protected] or through the chat icon at the bottom right.

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