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How to manage notifications

Stay informed about fan activity while chatting.

Written by Fruzsina

Fanvue Messages Pro supports push notifications to help you notice activity while working across conversations and creators.

Use notifications alongside inbox filters, fan tabs, and Smart Signals to organize your responses.


Review push notifications

When a notification appears:

  1. Review the activity shown.

  2. Open the relevant creator and fan conversation.

  3. Check the latest messages and conversation history.

  4. Respond based on the fan’s activity.

Consult Fan Insights and Fan Notes when you need additional context.


Use notifications alongside your inbox

Combine notifications with these tools:

Tool

How it helps

Unread

Find conversations containing unread messages.

Online

Identify fans who are currently active.

Most unanswered

Review conversations with outstanding messages.

Smart Signals

Identify recent valid PPV purchases and incoming-message activity.

Fan tabs

Keep ongoing conversations available while switching between chats.

Tip: Review unread conversations at the start of a shift to catch up on activity.


Mute conversations

Use the conversation’s mute option when you need to mute its notifications.

The ability to mute a conversation depends on your role permissions. If the option is unavailable, ask your agency owner or administrator to review your access.


Best practices

  • Review the conversation before responding to a notification.

  • Use shared notes to maintain context across shifts.

  • Keep active conversations open in fan tabs.

  • Check your inbox regularly alongside push notifications.

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