Fanvue Messages Pro includes filters and sorting options to help you find online fans, unread conversations, and unanswered messages.
Use these tools to organize your workload and decide which conversations to review first.
Filter by online fans
Use Online to find fans who are currently active.
To filter your inbox:
Open Fanvue Messages Pro.
Select a creator.
Select the Online filter.
Open a conversation from the filtered list.
Filter by unread messages
Use Unread to find conversations containing unread messages.
To view them:
Select Unread.
Review the conversations shown.
Open a conversation to read and reply.
This view is useful when starting a shift or checking new activity after time away.
Sort by Most unanswered
Use Most unanswered to bring conversations with the most unanswered messages into focus.
To use this sorting option:
Open the inbox sorting options.
Select Most unanswered.
Review the conversations shown.
Read the fan’s outstanding messages before preparing your reply so you can address their questions together.
Use filters together with tabs
Open relevant conversations in fan tabs to keep them available while working across chats and creators.
For example, select Online, open the conversations you want to work on, and move between their tabs as fans reply.
Combine filters with Smart Signals
Filters help you find conversations. Smart Signals add context about recent valid PPV purchases and incoming messages.
Try these combinations:
Use Online, then review recent purchase or message activity.
Use Unread, then check the fan’s messages and available spending context.
Sort by Most unanswered, then review the outstanding conversation before replying.
When you need more context, open Fan Insights to check spending, subscription information, and shared notes.