How to add Creators
Adding Creator accounts that you manage on Infloww easy.
To add a Creator:
From the Manage Creators page, click on + Add Creator
Click on Add material to attach a headshot
Enter the Creator’s name
Select their gender (Male, Female, Trans Man, Trans Woman)
Include any additional notes
Assign the Creator to an employee
Stay connected with Auto-Login
Once you add a Creator to Infloww, Auto-Login plays an essential role in ensuring they stay connected for a smooth user experience.
Auto-login enables Infloww to automatically log in and reconnect a Creator’s account to the platform when it detects that the account has been dropped. This feature ensures better uptime and prevents unexpected situations where your team is unable to chat because the account is unlinked.
Note: All passwords are stored with the highest level of encryption behind an AWS firewall. Only lead developers have internal access to these passwords.
Linking Creator account
Once you add a Creator, you'll need to link their account to use Infloww.
To link a Creator:
From the Manage Creators page, click on Link Account
Enter the Email and Password associated with the Creator's account(s) to log in
Infloww will pull their data directly from the platform. Click Save to link the account with Infloww.
Once a Creator account is linked, they're automatically assigned a unique Infloww proxy.
For added security and convenience, agencies can also use their own custom proxies for each Creator without having to filter their usage through Infloww's network. All it takes is to submit a request to our team to use a custom proxy.
Learn more about custom proxies.
Keeping accounts secure
Infloww recognizes the importance of security and convenience for Creators and Agencies. We support Two-Factor Authentication (2FA) and provide a seamless solution for Face ID verification through our Login+ mobile app.
Learn more about 2FA and the Login+ mobile app.
About link statuses
Link statuses tell you whether a managed Creator’s account has successfully linked, unsuccessfully linked, or unlinked to Infloww.
About Creator groups
Use creator groups (like Group A, Group B, etc.) to easily categorize and manage your Creators. This simplifies the process of managing tasks, such as assigning Creators to employees, managing shifts, using growth tools, and viewing reports.
How to add or edit Creator groups
Here's how to segment your Creators into groups and subgroups.
From the Manage Creators page, click the arrow to open the Creator group panel
Click the "⋮" next to your account or group name
Click Add sub-group or Edit an existing group
Enter the Group name (Group A, Group B, etc.)
Once finished, click Submit
Filtering your Creators with groups
After assigning Creators to your groups, you can filter them while using Infloww's growth tools, such as link campaigns, scripts, auto follow, and smart tags. You can also apply filters when assigning shifts and viewing reports.
Here's how to filter your Creators when using our growth tools and reports:
From the Creator sidebar, click on the dropdown icon to show your groups
Select a group
Once selected, the Creator sidebar will only show Creators under that group
Searching for Creator accounts
For agencies that manage multiple accounts, the Manage Creators page simplifies finding the specific Creator account you need to work.
It offers various filter tools to help you locate your Creators, such as the ability to search by Creator name, account status, employee, and link status.
Deactivating Creator accounts
Need to deactivate a Creator account on Infloww temporarily? It takes only a few clicks.
To deactivate a Creator account:
From the Manage Creators page, under Actions, click on More
Click Deactivate
From the pop-up window, click on Deactivate to confirm
Note: Your account will still be charged for any deactivated Creators you've added to Infloww. To avoid unwanted fees, you'll need to delete the account.
Deleting Creator accounts
If a Creator account is inactive and you want to avoid being charged unwanted fees, you’ll need to delete the account.
To delete a Creator account:
From the Manage Creators page, under Actions, click on More
Click Delete
From the pop-up window, click on Delete to confirm
Note: If a Creator account is deleted from the system, their subscription fee will be pro-rated accordingly. This means you will only be charged for the portion of the subscription period during which the Creator was subscribed to Infloww.
If you are having trouble with a Creator account, please don't hesitate to contact our Support team for help.