Infloww’s Two-Factor Authentication (2FA) feature allows you to enable an extra layer of security for your entire organization. With one click, your can require all of your team members to set up 2FA through a 3rd-party authenticator app when they next log in.
This guide will walk you through how to set up 2FA for your agency in just a couple of minutes.
Activating two-factor authentication (2FA)
Owner or Admin permissions are required to enable 2FA for your team.
Log in to your admin account, and click on the Settings icon in the bottom left corner.
Navigate to the Security (Organization) tab.
Click on the toggle to enable Two-factor authentication.
Once 2FA is enabled, all employees in your organization will be required to use 2FA authentication, starting the next time they log in to Infloww.
The mandatory 2FA setting will only take effect for each user after they log out of Infloww and log back in.
If you have Owner or Admin permissions, you can also check the 2FA status of your employees under the Security (organization) tab on the Settings page.
Here, you can see whether 2FA is Active or Inactive for each of your employees, along with the time of their last login.
You can also click Reset in an employee’s row entry to reset their 2FA status. If the employee has previously linked an authentication app to their account, resetting their 2FA status will require them to re-link the app to their account on their next login.
Linking an authentication app to your account
Once 2FA has been enabled for your account, you will receive a prompt the next time you log in to Infloww. This prompt window will walk you through the process to link a 3rd-party authentication app to your account.
Get an authentication app
If you don’t already have an authentication app on your device, you’ll need to download one. We recommend "Google Authenticator" or "Microsoft Authenticator" and provide links to both in the prompt window, but other compatible authentication apps are also supported.Click on the name of your chosen app to be redirected to its official website, then follow the instructions to download the app on your mobile device.
Complete account linking via QR code scan
Open your authentication app on your mobile device and use its Scan function to scan the QR code shown in the prompt window. This will link your Infloww account to your authentication app on your mobile device.
Enter the dynamic verification code to log in
After successfully linking your account, use your authentication app to generate a random dynamic code.Enter the time-sensitive code into the corresponding field in the prompt window, and you will be logged in after verification is successful.
Logging into your account with 2FA
Once 2FA has been enabled and you have successfully linked your Infloww account to an authentication app, you will see a prompt window ever time you log in to your account, asking you to enter the dynamic verification code from your app.
If you don’t have access to your device, you can also click "Try a different method" to switch to email verification. We’ll send a verification code to the email associated with your account.
Enter the code to complete the login process.
If you enter an incorrect verification code five times in total (combined between both the authentication app and email verification) when logging in, you will have to wait 15 minutes before retrying.