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FAQ: Billing and payments

Common questions related to billings and payments on Infloww

Jennifer avatar
Written by Jennifer
Updated over a week ago

What happens after the free trial ends

Once your free trial ends, you'll be asked to make a one-time deposit of $80 to continue using Infloww.

  • Is this an extra fee?
    No. The $80 deposit is not an additional charge, it acts as a prepaid balance and will be credited toward your future invoices.

  • What is the deposit used for?

    The deposit covers monthly fees based on the gross earnings generated per creator. These fees are deducted from your deposit as they accrue.


Billing & Invoices

  • How is pricing determined?
    Infloww charges agencies based on the gross monthly earnings of each creator account under their management.

    For more details, see: How does Infloww pricing work?

  • When are invoices issued and due?

    • Invoices are issued on the 1st of each month.

    • Payment is due by the 5th.

    • If a payment attempt fails, Infloww will retry charging the card on file. If we’re still unable to process the payment, your account may be temporarily restricted until the outstanding balance is resolved.

  • Will I be charged if a creator has no sales?
    Yes, creators generating $500 or less in gross monthly revenue (including $0) are charged a flat $40 fee.

  • If a creator has both a free and a VIP account, will fees apply to both?
    Yes. Each creator account is billed separately, based on its individual gross earnings.

  • What happens if I remove a creator from my account?

    You will be charged pro-rata for the period the creator was active during the billing cycle. Kindly note that this refers to removing the creator from your dashboard view, rather than unlinking their account.

To learn how to remove a creator from your list, please refer to this article on managing creator accounts.


Payment methods

We currently support the following:

  • Credit Card (Visa, Mastercard only, no AMEX)

    • Accepted for transactions up to $10,000 USD.

    • To pay, select "Pay by Credit Card" and complete the secure form.

  • Bank Transfer (Wire Transfer)

    • Required for payments above $10,000 USD.


Tax Information

  • Do I need to provide a VAT or Tax ID?

    Yes, a valid VAT number or Tax ID is required to process your invoices.

  • Do I need to have a registered company to use Infloww?

    No, individuals can also subscribe. If you're not representing a company, enter your full name as the company name and include your billing address.


Billing settings

  • How can I update the email for receiving invoices?

    1. Go to Settings

    2. Select BillingBilling Information

    3. Update the invoice email address

    4. Click Confirm to save changes


What's next?

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