Payment methods accepted
Infloww currently accepts the following payment methods:
Credit Card (Visa and Mastercard only)
Note: American Express is not supported. Credit card payments are limited to $10,000 USD per transaction.
Bank Transfer (Wire Transfer)
Required for invoices exceeding $10,000 USD.
Do I need to provide a VAT number or Tax ID?
Yes, a valid VAT number or Tax ID is required to process your invoice.
How to pay your invoice
To make a payment on Infloww:
Click the Settings icon.
Navigate to Billing.
In the Billing section, locate the invoice table and click Make a Payment.
You’ll be taken to the payment page, where you'll see:
Payment period overview.
Amount owed and amount already paid.
Available payment options.
Click Pay at the bottom right of the screen. If you want to make a payment using referral earnings in your wallet, toggle Pay with Wallet
Note: Payments made via credit card may take a few moments to process, during which time the invoice status might not immediately update.
Paying by Credit Card
If you choose to pay by credit card:
Select Credit Card as your payment method.
You’ll be redirected to CardBilling in an external browser.
Enter your card details (Visa or Mastercard).
Click Pay.
Return to Infloww and click Yes to confirm your payment.
Why Does My Invoice Show as "Partially Paid"?
An invoice may show as "partially paid" when an initial authorization amount (e.g., a small verification charge) posts before the main charge. This ensures that your card is valid. To complete the payment:
Navigate to Billing in your Infloww account.
Select Make a Payment to pay the remaining balance.
Once completed, the status will update to "Paid."
Why Does My Invoice Still Show as Unpaid After Payment?
Payments may take time to process manually before the status updates in the app. If your invoice still shows as unpaid after payment:
Close or dismiss unpaid status messages in the app.
Ensure you retain proof of payment until the status update is completed.
Rest assured, account access won’t be blocked if payment has been confirmed.
If you’ve made a mistake, please get in touch with a member of our support team via chat or email ([email protected])
For troubleshooting payment processing errors or resolving invoice discrepancies, contact support for assistance.
What's next?
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