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Follow up fans who purchase a PPV

Thank fans for their purchase or ask how they like the content. Keep them engaged with another PPV sequence.

Updated over a week ago

Automatically thank fans for purchasing a PPV or keep them engaged with a follow-up PPV sequence.

1. Segment your audience

  1. Select which list you want to send the message to or use the smart filtering rules

  2. Add exclusion rules to avoid jeopardizing your active chats with misplaced or poorly timed automated messages:

Fans who have been sent any message

Exclude fans who have received a message from you within the last set days or hours.

For example: avoid sending a PPV campaign to a fan you’re chatting 1-on-1 with.

Fans who have already viewed the same material

Extend the shelf life of your PPV, while ensuring fans aren’t receiving the same material twice

Unread fans

Exclude fans who have responded to you, but you haven’t gotten to yet

Creator

Exclude other Creators.

Lists

Exclude members of specific OF lists

2. Set the rules

Chose to send the nudge immediately when they the fan comes online or after a delay. The delays are set at random intervals to humanize the automation.

3. Choose the frequency & scheduling

Decide whether the to only send the message once or every time the fan matches the trigger.

4. Build the message or sequence

  1. Add your message text. Use the {name} tag to personalize the message

  2. Include emojis or import a Script

  3. Add media from Vault Pro & set a PPV price

You can stop here or your can add up-to 5 more messages to the sequence.

For example, you can create a follow-up PPV sequence by sending another teaser preview as the first message. If the fan doesn’t respond after 3 hours, send a second preview that’s a bit more revealing and so on.

Or, simply add pauses between messages to humanize the automation.

Collections

Think of a collection as different version of the message. The purpose is to make sure the fan isn't receiving the same message over and over again.

You can add up-to 10 collections to 1 Nudge.

When a message is triggered, 1 of the 10 will be picked and sent at random.

For example, you create the following 2 collections:

Collection

Message 1

Message 2

1

Welcome back, {name}!

I've missed you!

2

Hello {name}!

So glad to see you online! How are you sweetie?

Each time a fan comes online, they'll receive 1 of the 2 at random. So;

  • Monday: Welcome back, {name}! I've missed you!

  • Tuesday: Hello {name}! So glad to see you online! How are you sweetie?

Auto-unsend settings

Unsend messages

Automatically withdraw free or locked messages within hours &/or minutes of the fan receiving it to avoid looking spammy. This will remove all messages in the sequence.

Stop message sequence

Once a fan responds, the sequence is broken and a chatter can step in (on by default).

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