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Managing roles and permissions

Control your team's access to MYM on Infloww

Grace avatar
Written by Grace
Updated this week

What are role permissions?

Role permissions allow you to control what each team member can access and manage within your Infloww CRM. This helps your agency stay organized, secure, and efficient. Everyone only sees what they need to.

Role permissions are an essential aspect of managing your team effectively.

You can learn how to manage your team by creating and assigning account roles via the Role Settings page.


Role settings

Once you've added a MYM creator account on Infloww, the default user permissions will be:

  • Owners & admins will have all permissions

  • Team leaders will have MYM manager access to MYM

  • Chatters will not have access by default (must be enabled)

Adjust permissions for MYM

You can now adjust permissions to MYM information for your existing roles and team members.

Note: You can adjust and set your employees' permissions under the Operations tab.

To adjust permissions:

  • Go to Settings > Role Settings

  • From the Roles tab, Click on Set Permissions next to the role you want to customize

  • Use the checkboxes to grant or restrict access to specific categories and pages

    • Expanding the collapsible menus allows you to further customize permissions

  • Adjust Data Permissions by clicking on one of three buttons* (All data, Self and subordinates, and Data about self)

  • Click on Submit to finalize permission settings


User permission settings you can customize in MYM

  1. Home page

  2. Messages

    1. Create post

    2. Add story media from device and/or MYM Cloud

    3. Add Push/MOD

  3. Tools

    1. My subscribers

      1. View list

      2. Download subscribers

    2. Push history

    3. Live history

    4. Standard replies

    5. Automatic messages

    6. Discount vouchers

    7. Referral

    8. Playlists

      1. View list

      2. Add new playlist

  4. Income

  5. Profile

  6. Notifications

  7. MYM Settings

    1. Account preference

    2. Monetisation rules

    3. Notification preference

    4. Payment received

    5. Payment methods

    6. Personal information

    7. Language

  8. MYM Cloud

*Here's a breakdown of the three data permissions toggles:

  • Data about self: Employees can only view the sales revenue information they generated for the creators they are assigned to, allowing them to track their own progress (recommended for Chatters)

  • Data about self and subordinates: Managers have access to the sales revenue data generated by their subordinates, as well as their own, as per the Employee Management Org Chart. This allows managers and team lead to monitor their team's performance (recommended for managers/team leads).

  • All data: Employees can view sales revenue data for all Creators added by the agency, giving them an in-depth understanding of their team’s performance (recommended for admins)

Keeping permissions aligned with responsibilities ensures smoother workflows, better performance; and fewer mistakes.

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