Support file formats
Infloww supports many types of image formats. Here's a breakdown of the requirements:
Accepted image formats:
.jpeg, .jpg, .png, .heic, .heif, .gif
image/pjpeg and image/x-png
Size and dimensions:
Minimum dimensions: 16px x 16px
Maximum dimensions: 10000px x 10000px
Maximum file size: 100MB
For videos:
The maximum file size is 4GB
If you’re experiencing issues on uploading with MOV format, try converting the file to MP4 format and uploading it again
Multi-selection
The total number of materials selected (including those in the message and all materials on the current page in the Vault) must not exceed 40.
The selection limit applies to the total count, not just the materials on the current page in the Vault.
Tracing who uploaded the content
We can trace who upload the content if they posted it through:
Vault Pro
Message Pro / Basic
OF Manager (New Post or Queue)
We cannot trace who who upload the content if they posted it through: S4S, this is because the system handles post creation automatically.